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Updating the CONNEQT App

Keeping your CONNEQT Health app up to date ensures you have access to the latest features, security improvements, and performance enhancements—including Care+ and On-Demand Assessments .

Software Updates

Automatic Updates

If you have automatic updates enabled in your app store, the CONNEQT app will update on its own whenever a new version is available.

  • iOS (App Store): App Store → profile → App Updates → toggle On
  • Android (Google Play Store): Play Store → profile → Settings → Network preferences → Auto-update apps → toggle On

Manual Updates

If you prefer to update apps manually, follow these steps:

  • iOS (App Store): App Store → search CONNEQT Health → Update
  • Android (Google Play Store): Play Store → search CONNEQT Health → Update

 

Troubleshooting

If you don’t see newly announced features after updating, try force-quitting and reopening the app .

Make sure you’re signed into the correct Apple ID or Google account linked to your CONNEQT Health app.

 

Need Help?

If you’re unable to update or still don’t see new features after updating:

Our support team is available Monday–Friday, 9:00 AM to 5:00 PM (Central Time)