Skip to content
English
  • There are no suggestions because the search field is empty.

Care+ Benefits for Purchases Before October 10, 2025

Existing CONNEQT customers are receiving complimentary access as part of our rollout of Care+. Depending on your original purchase, your account may include complimentary Care+ access or On-Demand Assessments automatically added to your profile.

 

Your Benefits (applied automatically where possible)

  • Device-only buyers → 10 On-Demand Assessments and 1 year of Care+ added
  • Device + Arterial Assessment buyers (2- or 4-report) → Lifetime Care+ added

These benefits are provided at no additional cost and applied to your account where possible.

 

How to Check if You Have Care+*

  1. Open the CONNEQT Health app
  2. Tap the Hamburger Menu (☰)
  3. Go to Account Settings → Manage Plan
  4. If you see an active Care+ plan, you’re all set

If you still see a paywall, complete the quick Entitlement Intake form (link available in-app) and our team will update your account.

 

How to Check if You Have a 10-Pack of On-Demand Assessments

  1. Open the CONNEQT Health app
  2. Tap the Care+ tab
  3. Look just below the Begin On-Demand Assessment button, you’ll see the number of assessments remaining.
    1. If unused, you should see 10 remaining.
    2. If you’re still on your 30-day Care+ trial, the app will show unlimited. Once the trial ends, your 10 assessments will appear

If you still see a paywall, complete the quick Entitlement Intake form (link available in-app) and our team will update your account.


Why You Might Not See Your Benefits

Your purchase email and in-app email don’t match or your device serial number hasn’t been linked to your account

The Entitlement Intake form helps us resolve this quickly. Please have ready:

  • Purchase email
  • In-app account email
  • Order ID
  • Device serial number
  • Platform (iOS or Android)

 

Once Activated

With Care+: Care+ includes unlimited On-Demand Assessments and a monthly Cardiology Report summarizing your arterial-health trends, central blood pressure, and key vascular insights over time.

With a 10-Pack: You can generate up to 10 On-Demand Assessments on your schedule and view results instantly in the app. 

Your past readings and reports remain available even after the entitlements are used.

 

Need Help?

If your account doesn’t update automatically: Complete the Entitlement Intake form (link in the app).

Or contact CONNEQT Support with your details:

Support hours: Monday–Friday, 9:00 AM–5:00 PM (Central Time).

 

Related Articles:

*Care+ starts at $24.99/month or $199/year. On-Demand 10-Packs are $99 total.